How to set up a reliable editorial backup system for emergency situations
Newsrooms rely on uninterrupted publishing to maintain audience trust and fulfill their role in delivering timely information. But cyberattacks, server failures, and CMS crashes can disrupt operations, causing downtime and loss of critical content. A well-structured backup system ensures you can continue publishing even when your primary infrastructure is compromised. Without it, breaking news updates may be delayed, and readers could lose confidence in your reliability.
Step 1: Identify critical publishing components
Before setting up a backup system, list the essential elements your newsroom needs to function during an outage:
- CMS access: Alternative platforms or methods to upload and edit content.
- Backup hosting: A secondary server or cloud-based infrastructure to keep the site live.
- Editorial workflows: How teams will coordinate and approve articles in a crisis.
- Content storage: Secure and accessible backups of articles, images, and multimedia.
- Communication channels: A way to keep teams in sync if internal systems go down.
- Emergency staffing plans: A predefined list of who is responsible for implementing contingency measures.
Mapping out these components ensures that every vital function has a contingency plan, helping to maintain operational continuity even under unexpected disruptions.
Step 2: Implement automated backups
Regular, automated backups ensure you don’t lose valuable content. Best practices include:
- Daily database backups: Store copies of your CMS database offsite to recover lost articles and metadata.
- Incremental backups: Instead of full-site backups every time, capture only new or changed files to save storage space and speed up recovery.
- Version-controlled editorial documents: Store drafts and published versions in cloud storage like Google Drive, Dropbox, or an internal document management system.
- Redundant media storage: Ensure images and videos are saved in multiple locations, such as Amazon S3, Backblaze B2, or an internal NAS system.
- Automated script-based backups: Use scheduled scripts to create frequent backups without requiring manual intervention.
- Geo-distributed backups: Store backups in different locations to protect against localised disasters, such as fires or power outages.
Step 3: Set up an alternative publishing platform
If your primary CMS fails, an alternative publishing method is crucial. Options include:
- A secondary CMS: A lightweight backup CMS (e.g., a static site generator) that can display essential content when the main system is down.
- Pre-configured emergency pages: A simplified version of your site hosted separately that can display critical news updates.
- Social media publishing: A rapid-response plan to distribute content through Twitter, LinkedIn, and Facebook when your main site is unavailable.
- Email-based publishing: Ensure a robust email newsletter platform that allows sending critical updates to subscribers even if the website is down.
- Offline article templates: Maintain ready-to-use emergency article templates that editors can quickly update and publish manually.
Having a pre-configured system in place reduces downtime and maintains audience engagement even during outages.
Step 4: Establish an editorial continuity plan
A clear plan ensures editors and journalists know how to continue working when systems fail. Key steps include:
- Offline editorial workflow: Use collaborative cloud tools like Google Docs or Notion to allow journalists to write and edit articles remotely.
- Backup approval processes: Define how content will be reviewed and approved outside of the CMS, whether via email chains, Slack, or a dedicated workflow tool.
- Pre-written emergency content: Prepare generic emergency notices and key news templates that can be quickly updated and published.
- Designated crisis response team: Assign key editorial staff to specific crisis-response roles so responsibilities are clear in an emergency.
- Predefined escalation procedures: Establish protocols for when and how to escalate issues to IT support, legal teams, or management.
Training teams on these procedures ensures a smooth transition during an emergency, minimising confusion and delays.
Step 5: Secure offsite and offline access
If an outage affects internal systems, ensure journalists and editors can still access essential tools:
- VPN access: Secure access to backup servers and CMS tools from remote locations.
- Cloud-based storage: Store essential files in Dropbox, Google Drive, or a self-hosted solution to maintain access.
- Offline publishing tools: Markdown editors or local CMS installations allow writing and formatting articles without internet access.
- Mobile publishing capabilities: Use mobile-friendly CMS apps to publish breaking news updates when desktops are unavailable.
- Encrypted USB backups: Maintain encrypted USB drives with critical files and publishing tools for emergency use.
- Paper-based emergency contact lists: Keep hard copies of essential contact information in case digital systems are unavailable.
Step 6: Test and refine your backup strategy
Regular testing ensures your backup system will work when needed. Key steps:
- Run disaster simulations: Shut down the main CMS for a day and practice using backup tools.
- Monitor backup integrity: Verify stored content regularly to ensure backups aren’t corrupted.
- Evaluate system performance: Ensure alternative publishing methods are quick and reliable.
- Gather team feedback: Identify pain points and refine procedures accordingly.
- Update emergency protocols: Regularly review and adjust the plan based on past incidents and new technological advancements.
- Engage in cybersecurity drills: Ensure that editorial teams are trained to respond to cyberattacks that might trigger an emergency backup situation.
Final thoughts
A reliable editorial backup system isn’t just about data recovery—it’s about ensuring continuous publishing even in worst-case scenarios. By implementing automated backups, alternative publishing platforms, and offline workflows, newsrooms can maintain operations and keep delivering critical information, no matter what happens. Investing in redundancy, security, and well-rehearsed procedures ensures your newsroom can withstand unexpected disruptions with minimal impact on readers and operations.
